Kelley Lord

Kelley is the Office Manager and a Legal Assistant at Parker Arrenberg Solicitors. She joined the firm in 2009 as Receptionist and, over the years, has become an essential part of the day-to-day running of the practice.

Kelley’s role has developed considerably during her time with the firm. From welcoming clients at reception, she has expanded her responsibilities to include credit control, administrative support and office management. Her broad knowledge of the firm’s systems and procedures makes her a key point of contact for both colleagues and clients.

Dedicated, approachable and extremely accommodating, Kelley is known for going above and beyond to help others. Whether supporting the legal teams, assisting clients or ensuring the office runs efficiently, she brings energy, organisation and a calm, practical approach to everything she does.

Much like Dawn Brett, Kelley is one of the people the firm relies on when something needs sorting. Together, they are often seen as a formidable “partner in crime” team — always ready to step in, fix a problem and keep things moving with good humour and efficiency.

Kelley’s contribution to Parker Arrenberg reflects the firm’s friendly and supportive culture. Her commitment, reliability and willingness to help make her a valued member of the team and an important part of the client experience.

Outside of work, Kelley is a busy mum to two boys and enjoys relaxing with a good book.