Parker Arrenberg is committed to provide a high quality of legal advice and client care.  This note is intended to set out the general standards we aspire to and you can expect in all matters along with an outline of our respective responsibilities.

General Standards

  • We will update you at a meeting or by telephone or in writing with progress on your matter regularly and generally no less than every six weeks, unless agreed to the contrary.
  • We will communicate with you in plain language.
  • We will explain to you at a meeting or by telephone or in writing the legal work required as your matter progresses.
  • We will update you on the cost of your matter as the matter progresses and generally no less often than every six months.
  • We will update you on whether the likely outcomes still justify the likely costs and risks associated with your matter whenever there is a material change in circumstances.
  • We will update you on the likely timescales for each stage of this matter and any important changes in those estimates.
  • We will continue to review whether there are alternative methods by which your matter can be funded where this is relevant to a particular matter.

 

Our Responsibilities

  • We will review your matter regularly.
  • We will advise you of any changes in the law.
  • We will advise you of any circumstances and risks of which we are aware or consider to be reasonably foreseeable that could affect the outcome of your matter.

 

Your Responsibilities

  • You will provide us with clear, timely and accurate instructions.
  • You will provide all documentation required to complete the transaction in a timely manner.
  • In matters requiring Court action you will safeguard any documents which are likely to be required for discovery.

 

Equality and diversity

Parker Arrenberg is committed to promoting equality and diversity in all of its dealings with clients, third parties and employees. Please contact us if you would like a copy of our equality and diversity policy.